The chatbot answers. You sign what it learns.
It reads your site and your own questions, answers visitors and says it is an AI.
- Sign up and hear among the first when there is room
- The demo is simply open
- Business only, all prices excl. VAT
Support
The assistant knows 12 pages and 12 frequently asked questions
Waiting for you
This is how the AI assistant works on the site of Kasbloei. A visitor asks whether she can visit the greenhouse on Saturday and gets an answer from the knowledge base, with the page it came from. If something is not in the knowledge base, the assistant does not guess but offers a team member. Sanne takes over the chat, with her name and face. From that chat the assistant makes a proposal for the knowledge base, and it only goes live when the owner signs. At the top it always says that the visitor is talking to a virtual assistant.
A visitor on a customer's site, and next to it what happens in the portal.Recreated screen with made-up data. The images were made with AI.
What you get from the AI assistant
An assistant that only says what it can take from your sources, and a clear route to a person when that fails.
Our real cookie banner at the bottom of the Kasbloei nursery site, with Accept and Reject the same size. After a click on Reject it says the choice is saved. A next round opens the settings, turns Statistics on and saves that choice.
The Support screen in the portal with three conversations: one answered from the knowledge base, one unanswered and one that Sanne took over.
The chat window after Sanne took over the conversation: her photo and name are at the top and she answers the visitor.
Recreated with made-up data.
What is waiting for you
The assistant takes its answers from your own information. What it does not know and what it wants to learn comes to you first.
1Where the answer comes from
Your site
It reads your sitemap and your public pages, 300 at most, and follows your robots.txt.
Your knowledge base
The questions and answers you write yourself, and the proposals you have signed.
The source for every answer
It names the page an answer came from, so you can check it.
2What the assistant does
Answers, and says honestly what it does not know
- Answers visitors, only from those sources
- Always says it is an AI
- If it does not know, a colleague gets the question
- Every morning turns unanswered questions into a proposal with a draft answer
3What you sign
A proposal for your knowledge base
Unanswered: Can I exchange my order?Waiting for youSignedYes, within two weeks. You will get a return label by email.
Draft from your Returns page
Now in your knowledge base. The next visitor gets this answer.
Example with made-up data. Nothing real happens here.
Why does a person sign? A language model can be wrong, and whatever goes into your knowledge base, the assistant then tells every visitor. That is why a proposal only becomes an answer after your signature, and not before.
Answers from your knowledge
Your sitemap, an FAQ page and the questions and answers you write yourself.
It says it is an AI
A visitor always sees that they are talking to a virtual assistant.
A person takes over
If it does not know, a colleague gets the question by email.
It learns from what it did not know
Every morning, unanswered questions become a proposal with a draft answer.
How to put an AI assistant on your site, in three steps
Create an assistant and feed it
Give it a name, point it to your site and add your own questions. You get one line of code for your site.
Set tone, look and ceiling
Informal or formal, in your brand colours, with a ceiling per day and per month in euros.
Switch it on and review the conversations
You read what visitors asked, improve answers and see what the assistant cost.
What the AI assistant costs
Support
€29per month, excl. VAT
A fixed amount per month, with conversations included.
- Basic 5 users € 29, Medium 10 users € 59, Max 25 users € 129
- 300 conversations per month included
Customers, signers and follow links are free.
In the trial
- 0euros to start
Nothing is switched to paid automatically.
- Early access, as soon as there is room
- You sign everything that goes out
AI customer service next to Tidio, Chatbase and Intercom
What the providers' own pages say, side by side. We compare each provider's entry plan.
| Reference | DenkploegSupport | TidioStarter | ChatbaseHobby | IntercomFin |
|---|---|---|---|---|
| Price per month | €29 per month, excl. VAT | $ 24.17 per month, 100 conversations; the AI add-on starts at $ 32.50 for 50 conversations | $ 32 per month on annual billing, 700 message credits | $ 0.99 per outcome, plus a seat from $ 29 per month (Essential) |
| What is in it | 300 conversations per month, then 8 credits per conversation (600 in Website with customer service) | 100 conversations with a person or the bot, plus 50 AI conversations once | 700 message credits | Per outcome, no fixed number |
| Answers from your own sources | YesSitemap, FAQ and own questions, up to 300 public pages | Open (not established) | YesFrom your documents | Open (not established) |
| Says it is an AI | YesCannot be switched off | Open (not established) | Open (not established) | Open (not established) |
| Ceiling per day and month in euros | Yes | Open (not established) | NoCredits per month | Open (not established) |
| A person takes over | YesLive in the chat, or the question by email | PartlyAs a feature of the AI agent | PartlyNot in Hobby, yes in Standard and Pro | Open (not established) |
| PartlyThrough a linked business number | Yes | Yes | Open (not established) | |
| In Dutch | Yes | PartlyMultilingual, number of languages not stated | Open (not established) | Open (not established) |
| Why Denkploeg | Denkploeg answers only from your sources, says it is an AI, has a ceiling in euros per day and per month and hands the conversation or the question to a person. We do not promise a resolution rate. | |||
Source and reference date: Denkploeg (app.denkploeg.nl/ai-chatbot-website); Tidio (www.tidio.com/pricing/); Chatbase (www.chatbase.co/pricing); Intercom (www.intercom.com/pricing) ().
Amounts are in the currency of the source and are not converted. Open means we could not establish it on that page, not that it is missing. Whether VAT is in an amount, we only say when the source says so. Is something wrong, or out of date? Let us know.
Learns from you. Under your control.
The crew gets better with what you approve, and only with that.
Your brand, set down once
You sign your brand profile: colours, type, logo and tone. Every studio works in it, and the brand gate checks every piece against it.
Brand profileThe assistant proposes what it learns
What it could not answer becomes a proposal with a draft answer every morning. Only once you approve it does it know.
ProposalsEverything can be read back
What the crew learned and did is in the History, with time and name. Nothing disappears into a model.
History
Frequently asked questions about the AI chatbot
Does the chatbot make up answers?
It answers from your own sources and says so when it does not know something. A language model can still make mistakes. That is why you read conversations back, improve answers with a click and a person stands behind it.
Does a chatbot have to say it is an AI?
Yes, and with us it always does. The notice is mandatory and cannot be switched off, even if you change the text.
Can I take over the conversation?
Yes. With live chat you see running conversations, choose Take over and answer yourself. With Hand back you let the assistant continue.
What if it does not know?
Then it says so and emails the question to a colleague, or offers a person if live chat is on. The question then appears under Unanswered, so you can turn it into an answer.
What does it cost when it is busy?
Your package includes a number of conversations per month; that number is in the price block. After that a new conversation costs 8 credits, with automatic top-up if you turn it on. You get a notice at 80 and 100 percent. If conversations and credits run out, the assistant lets visitors leave a message in your inbox.
Does it also work in WhatsApp?
Yes, through a linked WhatsApp business number. Customers only see that number, never an employee's private number. You take over conversations in the portal.
Honest about what the AI assistant does not do
What we do not do:
- No promise about a percentage of questions the assistant resolves. What it knows depends on what you give it.
- Not as many integrations as the big names, and direct contact by phone comes only with advanced support.
- A language model can make mistakes. That is why a person stands behind it and you read the conversations back.
- WhatsApp works through a linked business number. The WhatsApp inbox and director are separate options.
A real company
Who we are
- Company
- Denkploeg, part of Het Creatieve Bureau
- CoC
- 72101121
- VAT ID
- NL001154747B27
How to reach us
- Questions and introductions
- hallo@denkploeg.nl
- Help with Denkploeg
- support@denkploeg.nl
- Privacy and requests
- privacy@denkploeg.nl
- +31613816926
Try it on your own site
No card. You set a ceiling and then decide whether to continue.
Nothing goes out without your signature.
Three proposals are ready with Waiting for you: a quote, a route and a message. You sign, and the chip becomes Signed.